Every referral, shift, and authorization in one operating picture.
Pulse runs referral intake, authorizations, scheduling, credentialing, and family engagement on one platform. Configured for your line of business from day one, and live in weeks.
Salesforce native.HIPAA compliant.$79 per user, per month.
New 6
Bronx, NY
Queens, NY
Verifying 4
Nassau, NY
Bronx, NY
Authorized 5
Kings, NY
Queens, NY
Scheduled 8
Westchester, NY
Kings, NY
From the team that has implemented Salesforce for
Configured by vertical, with the workflow already in the box.
Home care, behavioral health, and skilled nursing each have their own authorization rules, staffing constraints, and billing edges. Pulse ships with that work done and configures it to your programs.
Visit 4471, 8:00 AM to 12:00 PM EVV verifiedClocked in 8:02 AM
Home Care
Visit verification, caregiver matching, payor authorizations, and EVV sync for non-medical and skilled home care.
See the Home Care workflowBehavioral Health
Intake, authorizations, and case management for addiction treatment, mental health, recovery support, and ABA programs.
See the Behavioral Health workflowSkilled Nursing
Census management, referral conversion, and multi-facility reporting for SNF and long-term care operators.
See the Skilled Nursing workflowNine modules across eight care settings.
Every module ships pre-configured for the care settings it serves. Start with what you need and turn on more as you grow.
| In-Home Care | Behavioral Health | Skilled Nursing | ||||||
|---|---|---|---|---|---|---|---|---|
| Module | Home Care | Home Health & Hospice | Therapy and Rehab | Community Health | Substance Use & Mental Health | Applied Behavior Analysis | Skilled Nursing Facility | Rehab Facility |
Field Sales Map and route referral sources, log every field visit, and track pipeline by account. | ||||||||
Referral Intake Capture referrals from any channel, verify insurance and eligibility, accept or decline in minutes. | ||||||||
Recruiting Source, screen, and credential clinicians in one pipeline with license and background checks. | ||||||||
Onboarding Automate new-hire paperwork, required training, and equipment issue so day one is ready. | ||||||||
Case Management & Retention Track engagement for people in care and staff, flag expiring authorizations and overdue follow-ups, and act early. | ||||||||
Ticketing & Dispatch Turn calls, texts, and alerts into tracked tickets and dispatch the right person against an SLA. | ||||||||
Scheduling & Staffing Fill shifts by skill, authorization, and geography with overtime and compliance guardrails. | ||||||||
Care Mobile Field app for schedules, care plans, visit notes, and EVV clock-in and clock-out. Works offline. | ||||||||
Family Portal Give families permissioned visibility into visits, schedules, and care updates. | ||||||||
The features that decide whether a platform survives contact with operations.
HIPAA compliance
Encryption at rest and in transit, field history tracking, and BAA support on Salesforce infrastructure.
SSO and MFA
SAML and OIDC single sign-on with enforced multi-factor authentication and session policies.
Native Outlook integration
Email, calendar, and contact sync. Referral source conversations logged to the record automatically.
Document generation
Service agreements, plans of care, and payor packets generated from record data in one click.
Electronic signature
Send, sign, and file consents and agreements without leaving the record.
Patient and family portals
Permissioned, secure visibility into visits, schedules, and care updates.
Medicaid eligibility verification
Checked against state Medicaid portals at intake and re-checked on a schedule.
Automated email and texting
Two-way SMS and email for scheduling, reminders, reactivation, and outreach.
EMR integrations
HHAeXchange and AlayaCare connections plus open APIs for the rest of your stack.
Reporting and dashboards
Real-time operational reporting across locations, payors, and lines of business.
Agentforce, put to work on the queue.
AI wired directly into the workflows that decide whether a referral becomes revenue, a caregiver stays, and a risk gets caught early. Not a chatbot on the side of the page.
Intake orchestration
The agent reads the referral, checks payor and geography, scores authorization probability, and routes it.
Proactive risk monitoring
Stalled authorizations, missed visits, and at-risk hours flagged before they cost you.
Caregiver matching
Credential, proximity, continuity, and payor rules modeled together to fill the shift right the first time.
Intake call transcription
Intake calls transcribed and written to the referral record automatically.
Patient and caregiver chat
Routine questions handled in seconds across portal, SMS, and web. Complex cases routed to a human.
Field team copilot
Routes, referral source performance, and next best action in the rep's pocket.
Anchor Health doubled intake throughput without adding headcount.
Anchor Health replaced a patchwork of legacy tools with Pulse and scaled across three states while cutting operational overhead.
Read the Anchor Health case study"The value is clear and resonates deeply across our entire organization. Pulse enables us to stay on the forefront of the industry."
David Greenstein, CTO, Anchor Health
One license. Every module.
$79 per user, per month.
Every module, every vertical configuration, and the mobile app included. Enterprise pricing available for organizations with 500+ users.
Bring us the question you cannot get a clean answer to today.
A 30-minute call with someone who has implemented this for operators like you. We will walk through how Pulse handles it, live.
Book a demo