Pulse is an app built on Salesforce for home care, hospice, ABA, and nursing agencies. We track every referral source, automate the workflow from inbound to admit to billing, and give your team the dashboards and insights to run the agency.
It replaces your spreadsheets, sticky notes, and intake faxes.
Pre-built for healthcare. Deploys in weeks, not the six months a custom Salesforce build takes. At a fraction of the cost.
Built on Agentforce. AppExchange-installed. HIPAA-ready.
Three concrete things your team will see on day one.
Where did the referral come from? Which hospital, which doctor, which insurance navigator? Pulse tracks every source, runs the intake workflow automatically, and shows you which sources actually convert to admitted patients. So you know where to send your business development team.
Pulse texts and chats with applicants, runs them through your screening questions, checks their licenses against your requirements, and gives HR a short list ready to interview. Credentials, expirations, and compliance tracking happen automatically. No more spreadsheets.
Census trends. Referral source ROI. Caregiver pipeline health. Time-to-admit. Time-to-credentialed-hire. Pulse rolls every workflow into reports your owner-operator can read in 60 seconds. Built on Salesforce, so Agentforce, Einstein, and your existing reports just work.
When your coordinator answers the phone, Pulse joins in the background, listens to the conversation, and fills out the patient record in Salesforce while your team talks. Saves Anchor Health about 12 hours per coordinator per week. It is one capability among many.
Live operating data from Anchor Health Home Care, Pulse's first customer. Reported with written permission.
Pulse runs inside the Salesforce trust boundary your Privacy Officer already audits. BAA in place. Field-level audit on every AI write. Configurable auto-write versus rep-approval per field.
Pulse signs a Business Associate Agreement on the Salesforce-native BAA framework. Capture runs through native meeting-platform APIs. Processing on US-region infrastructure.
Every AI-extracted field carries the verbatim transcript or chat excerpt it came from. Configurable per-field controls let your Privacy Officer choose which fields auto-write and which queue for human approval.
Pulse runs inside the Salesforce trust boundary. Installs from AppExchange. No middleware. No Apex required to start. The audit your CIO already did still applies.
Configure once. The same Pulse app runs every line your agency delivers.
Some tools handle intake. Some handle caregiver recruiting. Some are EMRs. Most agencies end up with three subscriptions, three logins, three data silos, and a coordinator copying information from one system to the next.
Pulse handles intake and caregiver hiring in one app. The workflow engine ties the two sides of the business together. Billing knows when a new patient is approved. HR knows when a coordinator needs a credentialed caregiver. Nursing knows what visit to schedule next. One Salesforce app, not three integrations.
If you already run an EMR, Pulse sits above it. We integrate with the EMRs and ATSs your team already uses. We do not ask you to rip and replace.
Every workflow Pulse runs becomes a report your owner-operator can read in 60 seconds. Built on Salesforce, so Agentforce, Einstein, and your existing reports just work.
A representative Pulse dashboard. Anchor Health's real Salesforce data is redacted for privacy.
Our main product. An app on Salesforce for healthcare agencies. Referral source tracking, intake automation, caregiver hiring, credential tracking, dashboards, reports, and Agentforce-powered AI.
Deploys in weeks for a fraction of the cost of a custom Salesforce build. Pre-built workflows, ready to configure.
Who it's for: Home Care, Home Health, Hospice, Skilled Nursing, ABA & Behavioral Health, Assisted Living, Adult Day Care, Pediatric Care, Therapy, and Specialty Programs.
Book a demoFrom inbound to admit to billing. The workflow progression bar shows where every patient is in real time. No middleware. No separate app for your team to learn.
A representative Pulse-written intake record. The workflow progression bar shows where every patient is. Anchor Health's real Salesforce data is redacted for privacy.
Inbound referrals from hospitals, physicians, and insurance navigators. Intake workflow automated from call to admit. Caregiver pipeline tracked end to end. Compliance reports clean. Anchor runs Skilled Nursing, Personal Care, Therapy, and 24/7 Support on Pulse Enterprise.
Starter automates referral source tracking and the intake workflow. Enterprise is the full app: intake, caregiver hiring, dashboards, the AI listening on calls, scheduling, integrations, and premium support.
For agencies who want to start with referral source tracking, the intake workflow, and the dashboards. The workflow engine and 500+ pre-built workflows.
See what's includedEverything in Starter, plus caregiver hiring with automated screening, scheduling and staffing, integrations, the AI listening on calls, Agentforce add-ons, premium support, and monthly success syncs.
Talk to Enterprise SalesWe map your intake and caregiver hiring workflows to Pulse, walk through Anchor Health's deployment as the reference pattern, and answer your Privacy Officer's questions on the call.