Platform ยท AI
Conversational workflow automation.
Don't just ask questions. Execute system actions instantly.
Four agents shipped with Pulse.
- Intake Automation . Inbound referrals routed, qualified, and authorized in minutes. The agent reads the referral, checks payor and geography, scores authorization probability, and routes to the right intake coordinator.
- Field Marketer Mobile Routing . Daily routes optimized for outreach reps based on referral source ROI and proximity. Your reps stop guessing which hospital to visit next.
- Proactive Risk Monitoring . Stalled authorizations, missed visits, and at-risk hours flagged before they hit revenue. The agent watches the operational seams between systems.
- AI Staffing & Scheduling . Credentialed caregivers matched to authorized hours across locations. Coverage gaps and supervision shortfalls surfaced before they become next week problem.
Why conversational matters.
Your intake coordinator does not need a dashboard. She needs an answer. Agentforce lets your team ask "which referrals are stuck on Aetna auth this week" and get a response that includes the action to escalate them.
See Agentforce in your workflow.
Book a working session with our AI team.