The healthcare operating system, built on Salesforce.
Built natively on Salesforce’s Health Cloud, pre-configured for healthcare operators. You get the relational data model, the security posture, and the partner ecosystem of Salesforce, without the 12-month custom build.
Three layers. One system.
Data layer.
Health Cloud is the foundation. Referrals, authorizations, visits, sessions, and claims live on a single relational model. HIPAA-aligned, audit-ready, and shared across your acquired clinics.
Workflow layer.
Pulse ships pre-configured workflows for home care, ABA, SNF, and behavioral health. Intake, scheduling, documentation, and billing handoff are wired together on day one.
Intelligence layer.
Agentforce powers conversational automation across the platform. Ask a question. Trigger an action. Surface risk before it hits revenue.
Integrated marketing
One source of truth for every channel that drives growth.
Most agencies run growth across four disconnected motions: paid digital, traditional outreach, referral source relationships, and community presence. Each lives in its own tool, so no one can see which channels actually produce admissions. Pulse brings all four onto the same record, attributed to the same referrals, measured on the same dashboard.
Digital campaigns
Paid search, social, web forms, and call tracking. Spend, leads, cost per lead, and ROAS attributed down to the individual campaign and referral.
Traditional marketing
Print, radio, direct mail, events, and sponsorships tracked alongside digital, so offline spend is held to the same ROI standard as everything else.
Referral source engagement
Hospital discharge planners, physician offices, and ACO partners managed as living relationships. Every touch, visit, and referral logged against the source.
Community events
Health fairs, open houses, and local sponsorships captured as first-class sources, so the leads and admissions they generate are never lost in a spreadsheet.
How digital is displayed.
The Digital Marketing dashboard rolls every paid channel into one view: blended ad spend, leads generated, cost per lead, and return on ad spend up top, then per-channel performance for Google, Meta, TikTok, Bing, CallRail, and web forms below. A six-month lead trend and a full campaign leaderboard show exactly which campaigns convert to referrals and revenue.
Built for every level of the operation.
Front-line
For the front-line: My Intake Referrals
Clear the chaos. Pulse organizes the day-to-day workflow with clear next-best actions, automated SLA tracking, and prioritized referral queues.
Director
For the director: Manager Dashboard
Manage your pipeline without exporting to Excel. Track conversion rates, monitor rep leaderboards, and view real-time admission velocity across regions.
C-Suite
For the C-Suite: Source Performance
Total portfolio visibility. Track the lifetime value of hospital partnerships, calculate net ROI, and monitor regional performance across your entire footprint.
Why operators choose Pulse.
- Built on Salesforce Health Cloud foundation. Enterprise security, granular roles, full audit trail.
- Pre-configured by vertical Home care, ABA, SNF, behavioral health each get a workflow library on activation.
- Agentforce AI native Conversational workflow execution, not just chat. Your team triggers system actions from a sentence.
- Open API and AppExchange Connect to your billing, EMR, payroll, and BI tools without a custom integration project.
- Speed to value Launch in weeks. Most agencies are live in 60 to 90 days.
- Multi-location ready One platform across HQ and every acquired clinic.
The Power of the AppExchange.
Pulse ships pre-wired to the partner tools enterprise agencies already use. No procurement cycle, no custom integration project.
Side by side
Running a $10M agency on a Monday.com spreadsheet?
See why enterprise operators are upgrading to Pulse.
See the platform.
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